- Business Growth
- Presentation Audit
- Train the Trainer
>Customer Focus<
It's all about helping the customer get the most out of their use of the product/service, as well as leaving the customer with a sense of partnership in their interactions with the company.
Recent projects include: Call Center - MLM - Crypto - Gaming - Hemp
Creative thinking, innovative ideas, systemizing repeat activities, building effective teams, collaborating with others, with end-customer focus, resulted in US$ millions in annual revenue.
Service to individual customers to making presentations to 1,000s of people internationally.
However, presentations start with creating a presentation that ensures audience involvement.
I taught the marketing and management text books that I created for my business college, and then moved on to training sales teams, and then training the trainers.
With an engineering and IT background, I have been the project liaison between users and programmers to ensure user satisfaction in addition to functionality of customized software.
Awarded top agent in February 2022 and March 2022. Dealing with phone - chat - email for 7 labels in 3 jurisdictions with 2 languages using Zendesk and other call center software.
Help the customer get the most out of their product experience and have a good feeling about the company.
My job is to troubleshoot and present solutions, and then help implement whatever solution is chosen.
The first and the final consideration is the end-customer, as they are the life-source of the company.
Mobirise web page creator - Read more